PERLabs Founder Bharat Kapoor reflects on how the role of products has expanded beyond mere profitability to encompass sustainability and genuine consumer value. Emphasising a balance between being good for the company, the consumer and the planet, the discussion critiques superficial sustainability efforts and calls for deeper, business-model-level changes. With insights on navigating global competition, AI and macroeconomic challenges, Bharat reminds us that products must inspire loyalty and passion, not just sales.
Featured: Bharat Kapoor.